Introduction
Reelist, Inc. ("Reelist," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our websites, products, and services, including www.reelist.com (the "Site").
This Privacy Policy is intended to comply with applicable United States privacy laws, the EU General Data Protection Regulation (GDPR), the EU-U.S. Data Privacy Framework (EU-U.S. DPF), and the UK Extension to the EU-U.S. Data Privacy Framework.
Scope
This Privacy Policy applies to personal data processed by Reelist on behalf of customers, end users, visitors, and job candidates, including individuals located in the European Union and the United Kingdom, where such data is received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. This Privacy Policy does not apply to personal data processed in the employment context for Reelist employees.
Personal Information We Collect
We collect personal information directly from individuals, from our customers, and automatically through use of our services. The types of personal information we collect may include:
Identifiers such as name, email address, phone number, mailing address, and social media handles
Employment and professional information, including resumes, application materials, and employment history
User-generated content submitted through our platform
Usage, analytics, and advertising data processed on behalf of customers
Technical data such as IP address, browser type, device identifiers, referring URLs, and access times
Approximate location data derived from IP address
Billing and payment information processed by third-party payment processors
Purposes for Processing Personal Information
We process personal information for the following purposes:
Providing, operating, maintaining, and improving the Reelist platform and services
Enabling recruiting, advertising, applicant intake, candidate engagement, and candidate management on behalf of customers
Communicating with users, including service-related communications and marketing communications
Providing customer support and responding to inquiries
Performing analytics, product development, targeted advertising, and AI or model training where permitted by law
Complying with legal obligations and enforcing our agreements
Personal data is processed only for purposes that are compatible with the purpose for which it was collected or authorized by the individual.
Legal Bases for Processing (GDPR)
Where the GDPR applies, Reelist processes personal data based on one or more of the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, or consent where required by law.
Sharing of Personal Information and Onward Transfers
Reelist does not sell personal information. We may disclose personal information to the following categories of third parties for the purposes described above:
Customers and their designated systems, including applicant tracking systems and human capital management platforms
Cloud hosting and infrastructure providers
Analytics and performance monitoring providers
Messaging, email delivery, and communication service providers
Customer relationship management and customer support providers
Payment processors and billing providers
Advertising and marketing technology partners, where applicable
Reelist enters into contracts with third parties that require them to provide at least the same level of protection required by the EU-U.S. Data Privacy Framework (EU-U.S. DPF) Principles and the UK Extension to the EU-U.S. Data Privacy Framework. Reelist remains liable under the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF for onward transfers of personal data to third parties unless Reelist proves it is not responsible for the event giving rise to the damage.
Additional information about our subprocessors is available in our Trust Center at https://trust.reelist.com.
Tracking Technologies
We use cookies and similar technologies to operate our Site, analyze usage, personalize content, and support advertising activities. Where required by law, we obtain consent for non-essential cookies. Individuals may manage cookie preferences through browser settings or available consent tools, subject to applicable law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing agreements. Personal information is deleted or anonymized when no longer required.
Security
Reelist maintains administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit and at rest, access controls, and incident response procedures.
Individual Rights
Subject to applicable law, individuals have the right to access personal data that Reelist maintains about them and to request correction, amendment, or deletion of inaccurate data. Individuals may also have the right to object to or limit certain processing activities.
Individuals may opt out of the disclosure of their personal data to third parties or of the use of their personal data for purposes that are materially different from the purpose for which it was originally collected.
Individuals may also opt out of marketing communications at any time.
Requests to exercise these rights may be submitted through our Help Center at https://help.reelist.com or by contacting our Privacy Team at privacy@reelist.com. We respond to verified requests within a reasonable timeframe and in accordance with applicable law.
EU-U.S. Data Privacy Framework and UK Extension Notice
Reelist complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. Reelist has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles, the Principles shall govern.
To learn more about the Data Privacy Framework program and to view our certification, please visit https://www.dataprivacyframework.gov/.
Complaints and Dispute Resolution
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Reelist commits to resolve complaints about our collection or use of personal data. EU and UK individuals with inquiries or complaints regarding our handling of personal data should first contact Reelist through our Help Center at https://help.reelist.com or by emailing privacy@reelist.com.
If a complaint cannot be resolved directly, Reelist commits to refer unresolved complaints concerning personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to JAMS, an independent dispute resolution provider based in the United States. The services of JAMS are provided at no cost to the individual.
For more information or to file a complaint, please visit https://www.jamsadr.com/DPF-Dispute-Resolution.
Binding Arbitration
Under certain conditions, individuals may invoke binding arbitration in accordance with Annex I of the EU-U.S. DPF Principles, provided that the individual has delivered notice to Reelist and followed the procedures and conditions set forth in Annex I.
Regulatory Oversight
Reelist is subject to the investigatory and enforcement powers of the United States Federal Trade Commission with respect to compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.
Disclosure for Legal Requests
Reelist may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, in accordance with the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework.
Children
Reelist does not knowingly collect personal information from children under the age of thirteen. If you believe a child has provided personal information to Reelist, please contact us through our Help Center.
International Data Transfers
Personal information may be stored and processed in the United States and other jurisdictions where Reelist or its service providers operate, subject to appropriate safeguards as required by applicable law.
Changes to This Privacy Policy
Reelist may update this Privacy Policy from time to time. When required by law, we will notify individuals of material changes through appropriate means. Continued use of our services after an update constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please submit a support request through our Help Center at https://help.reelist.com or contact our Privacy Team at privacy@reelist.com.